Slots / Sports
nee99 keeps one written page for how your account details, wallet records and device data are handled, so you can read it before you sign in rather than after. Everything below applies to the account you open with us, and access stays subject to your local law and eligible regions.
Your privacy on nee99 starts with one rule: we hold what your account needs to work, and nothing we cannot explain to you in plain words. When you open an account, we keep the fields you type in yourself — your name, your mobile number, your email address — plus the records that build up as you move between the sports market and the casino lobby. If you fund your wallet with bKash or a Bank Transfer, the transaction reference sits in your account history, so both of us can trace the same payment. We do not treat that record as something you are not allowed to see. Rules differ from one country to the next, and the ones that apply to you in Bangladesh are not the same as those elsewhere, so what we may hold, store or share can shift with your local law. We write this policy as a description of our normal practice, not as a fixed promise that survives every jurisdiction. If local law requires something different, that requirement wins over the wording here. Access to the platform itself depends on your local law and eligible regions, and the same is true of what we can offer once you are signed in. We keep this page short on purpose. Fewer abstract sections, fewer claims, and a clear record of how to reach us when something looks wrong. Read it once, then keep the contact route handy — that is all we ask.
A policy is only useful if you can tell what it covers. This one covers the account you hold with us, the transactions that pass through your wallet, and the pages you read on this site. It does not cover the app stores, browsers, wallets or networks you use to reach us — those services have their own terms, and we cannot speak for them. Some parts of your experience sit outside our reach entirely: what your mobile operator records, what bKash keeps on its own side of a transfer, or what a Bank Transfer leaves in your bank statement. We can only account for the layer we run. Everything in between — the lobby you browse, the cricket and football markets you open, the live tables you sit at — falls inside the boundary of this page. If you want to know how a wallet or a bank handles your details, ask them directly; if you want to know what our account pages show, ask us. When the two overlap, we tell you what we can and point you to the party that holds the rest.
This policy covers the account you create with us — the name, mobile number, email address and password you set, and the sign-in records that build up each time you open the site on a phone or a desktop. It also covers the messages you send us through the support route.
Every bKash deposit, Bank Transfer reference and wallet movement recorded against your account falls inside this page. We describe what we keep so you can match it against your own wallet history. What bKash or your bank holds on its own side belongs to their terms, not ours.
The lobby pages, sports market listings, casino category pages and this policy itself sit inside the boundary. Session cookies, page preferences and the device details our servers log are covered too. Content that opens from a link to another service is not, even when the link sits on our page.
Browsers, app stores, mobile networks, bKash and your bank each have their own privacy terms, and we cannot answer for them. If a question is about a wallet balance on their side or a line in your bank statement, ask them directly. We will tell you where our part ends.
You do not need a legal reason to ask us about your details. Open your account and the details screen shows what we currently hold — your name, your mobile number, your email address and the payment references attached to your wallet. If something there is out of date, change it yourself and it takes effect for the account, or write to us when a field will not accept your correction. If you want a copy of what sits behind those screens, ask through the support route and we will tell you what we can provide and what we must keep. You can also ask us to explain a decision, close the account, or stop using your details for messages you no longer want. We answer each request in writing, so you have something to keep. Nothing here overrides your local law — where it grants you a stronger right, that right stands.
The details screen in your account shows the name, mobile number, email address and wallet references we hold for you. Reading it costs nothing and needs no request. Start there before you write to us, because most questions about a record are answered on the screen itself.
Change your email address or mobile number yourself when the field accepts it, and the account updates around the change. Where a field is locked — usually a reference tied to a completed bKash payment — message support with what should read differently and we will take it from there.
If a wallet entry or a sign-in log does not match what you remember, say which one and roughly when it happened. We look at the same record you can see and explain what it shows. You do not have to phrase it formally; a short message is enough to start.
You can request a copy of the details behind your account screens, or ask us to remove what we are not required to keep. We reply in writing and tell you what was done, what was held back and which local rule applies. Where your law gives you a stronger right, that right stands.
We publish two ways to reach us about this policy, and both sit inside the account you already use. Sign in and the help link in your account menu takes you to the support area; from there you can send a message and keep the thread in one place. If you have not signed in yet, the contact form on our support page does the same job. Neither route needs a legal argument — say what looks wrong, name the screen you were on, and we can trace it. When you write about a payment, add the bKash reference or the Bank Transfer details shown in your wallet history so the same record can be found on our side. If a request needs more than a message, we will tell you what to send next. We do not quote response times we cannot keep. Nobody on our support side needs your account password, so do not send it.
Sign in first. The help link in the account menu opens the support area, where a message tied to your own account can be sent without repeating your details. Because the message is already attached to the account, we can find the wallet entry or sign-in record you are asking about far quicker.
Signed-out visitors can still raise a privacy question through the contact form on our support page. Tell us the email address or mobile number on the account so the request can be matched to the right record. If a payment is involved, include the reference shown in your wallet history.
Before you write, open the details screen in your account wallet. It shows the bKash and Bank Transfer references we hold, which is often the answer to a question on its own. Copy the reference into your message if something there still looks wrong to you.
Data handling on this site follows the account you create, not the other way round. We keep the fields you enter, the wallet records tied to bKash and Bank Transfer activity, and the logs that show which device signed in and when. Session cookies keep you signed in while you move from the sportsbook to a live table; clear them and you simply sign in again. Retention is tied to purpose — transaction records stay while the account is open and for the period local law requires after that, while message preferences drop away when you withdraw them. Security sits with you as much as with us: a password only you know, a mobile number you still control, and the habit of signing out on a shared phone. If you spot a sign-in you do not recognise, message us and we will look at the record with you. Requests to change or remove details go through the same support route, and we confirm in writing once something has been done.
Account fields you type, wallet records from bKash and Bank Transfer activity, and sign-in logs form the core of what we hold. Each piece answers a question: who you are, what moved through the wallet, and which device opened the account page. We do not collect fields we cannot explain to you.
Session cookies keep you signed in as you move between the sports market you are watching and a casino table. They are not there to sell you anything, and clearing them from your browser ends the session rather than your account. Preference cookies remember small choices so the site loads the way you left it.
Your password should be yours alone, and the mobile number on the account should be one you still control, since wallet checks reach you through it. Signing out on a shared phone takes a second. If a sign-in looks unfamiliar, send us a message and we will go through the record together.
Transaction history stays for as long as the account is open, and for the period your local law requires once it closes. Sign-in logs are kept long enough to answer a question about access. Ask us to remove something and we will tell you plainly whether we can act or must keep it.
These are the questions that come up most often when someone reads this policy for the first time and then writes to us. Each answer points to the screen or the support route where you can act on it yourself, so you are not left guessing what happens next. If your question is not here, send it through the support area inside your account and we will answer it in writing.
The fields you enter when you open the account — name, mobile number, email address — plus the wallet records from bKash and Bank Transfer activity and the sign-in logs from your devices. Your details screen shows the personal fields, and support can talk you through the rest.
Yes. Sign in and open your account details to see the personal fields we hold. Wallet history lists the payment references attached to your account. Anything beyond those screens, such as a copy of stored records, needs a short request through the support route.
Change it yourself on the account details screen where the field is editable, and the account updates around it. If a field is locked because it is tied to a completed payment, send support the exact correction and we will handle it from our side.
Session cookies keep you signed in while you move between sports markets and casino categories, so the site works better with them. Clearing them from your browser signs you out rather than closing the account. You can sign in again at any time from the same device.
It does. Access to the platform and what we may hold or share depend on your local law and eligible regions, so the wording here describes our normal practice rather than a fixed rule for every country. Where your law sets a stronger requirement, that requirement applies.
Send the request through the support route inside your account, or the contact form on our support page. We confirm in writing what was removed, what we must keep for legal reasons, and how long the remaining record stays. Closing the account starts the same process.